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Old 2019-05-07, 21:47   #1
ewmayer
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Default The Right to Repair

I think this issue deserves its own thread - hope I'm not duplicating a similar thread in another subforum.

A Disaster Is Unfolding in Consumer Tech – OneZero: Samsung's Galaxy Fold is just the tip of the iceberg
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Old 2019-05-07, 22:53   #2
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Typical talking points of the subject include:
  • John Deer farm equipment being locked to be unrepairable by consumers unless you break their DRM
  • Tesla cars being locked in hardware and software under the guise of safety
  • Apple having component manufacturers physically stamping parts for Apple products with an Apple logo meaning that third parties trying to offer a repair service that bypasses Apple care by legitimately buying the same parts direct from the manufacturer falls foul of Trademark law and is grounds to be seized by customs as counterfeit
  • Warranty void if removed stickers being illegal in many countries yet they are still present there
  • The general throwaway culture present in many goods where it's almost or as cheap to buy new instead of repairing. Much of this is due to not easily making parts available that would make repairing a much cheaper option
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Old 2019-05-08, 07:39   #3
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Quote:
Originally Posted by ewmayer View Post
I think this issue deserves its own thread - hope I'm not duplicating a similar thread in another subforum.

A Disaster Is Unfolding in Consumer Tech – OneZero: Samsung's Galaxy Fold is just the tip of the iceberg
From the article:
Quote:
Manufacturers typically claim that these measures are implemented for security reasons...
Yes, but it's not the consumer's security they're thinking about.
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Old 2019-05-08, 09:41   #4
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Quote:
Originally Posted by Nick View Post
Yes, but it's not the consumer's security they're thinking about.
It's always the same old excuses given when they are trying to hide their real intention of lock-in and an overpriced secondary market: The "IT'S FOR YOUR SECURITY" lie, so you are then expected to shut up and be happy they are protecting you from terrorists, paedophiles, hackers and stalkers.

The other option is not to buy any of it. That is the option I choose. It is one of the first things on my list of requirements: "Can I see how it works?" If not then no sale.
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Old 2019-05-08, 10:06   #5
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Press article: https://www.theguardian.com/technolo...ight-to-repair
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Old 2019-05-08, 13:34   #6
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Once upon a time, long long ago, I posted here,
Quote:
There seems to be quite a variety of things maliciously designed to make routine maintenance difficult or impossible. Apple designed its computer mouse so it would be very difficult to open it up, clean the dust out of the works, put it back together, and have it work.


I have a 2-cycle weed whacker whose manual recommends cleaning the exhaust port annually -- but you have to have a qualified professional do it! I examined the thing visually, and found the reason why: gaining access to the exhaust port requires removing some screws -- and one of the screws was positioned so that the plastic housing blocked access with a screwdriver. Removing the housing -- and getting it back on and having everything work -- was the hard part. For one thing, the pull cord went through the housing.



In both cases, I went on line, and discovered DIY-ers had posted workarounds.
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Old 2019-05-25, 18:39   #7
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https://www.wired.com/story/right-to...r-own-devices/

Last fiddled with by Uncwilly on 2019-05-25 at 20:50 Reason: Removed tracking bits of the URL
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Old 2019-05-25, 20:51   #8
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Quote:
Originally Posted by kriesel View Post
Please clean your url's of tracking info before posting.
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Old 2019-05-25, 21:45   #9
ewmayer
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Quote:
Originally Posted by Uncwilly View Post
Please clean your url's of tracking info before posting.
I'm sure he would've done so, had that not voided his URL warranty. ;)
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Old 2019-05-26, 15:55   #10
petrw1
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Default I too think they make it too hard but I see their side.

I used to work for a Government Telecommunications company that had 4,500 staff and 6,500 PCs. Early on when PCs were becoming more common, each was built as required and handed over with free reign. When errors and failures and viruses overwhelmed support staff and became a security threat something had to change. They went to a process of about a dozen "standard" builds fully locked. On rare occasion you could have Admin rights. The 5% who truly knew what they were doing felt handcuffed and complained. The 50% who thought they knew what they were doing also complained not realizing they were being saved from themselves. The rest didn't care or didn't want to have to manage it.

It was a model that worked.
Support costs and errors dropped dramatically.
PCs behaved consistently.
The software installation process was mostly hands off.
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Old 2019-05-26, 15:57   #11
petrw1
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Quote:
Originally Posted by Uncwilly View Post
Please clean your url's of tracking info before posting.
I didn't realize they could be identified and removed.
Is there a simple explanation?
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