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Old 2016-08-22, 07:11   #1
skrupian08
 
Aug 2016

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Smile Worker #5 and Worker#7 not running (Error ILLEGAL SUMOUT

Hi i ran the blend test and im not sure if this is a memory problem or CPU cores are bad can someone help me ? CPU is a AMD 9590 no overclock and RAM is GSkills 2400mhz running at 10-11-11-32 1.65v I attached my results. ty for any help on this
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Old 2016-08-22, 18:15   #2
paulunderwood
 
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Originally Posted by skrupian08 View Post
Hi i ran the blend test and im not sure if this is a memory problem or CPU cores are bad can someone help me ? CPU is a AMD 9590 no overclock and RAM is GSkills 2400mhz running at 10-11-11-32 1.65v I attached my results. ty for any help on this
Run memtest86+. It might not be so telling as the blend test though.

Install some temperature monitoring software. If heat is the problem, you might need to get better a better cooling solution or even reseat the CPU.

Check the voltages of your PSU.

HTH
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Old 2016-08-22, 18:45   #3
skrupian08
 
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Originally Posted by paulunderwood View Post
Run memtest86+. It might not be so telling as the blend test though.

Install some temperature monitoring software. If heat is the problem, you might need to get better a better cooling solution or even reseat the CPU.

Check the voltages of your PSU.

HTH

I have CPUID in place, temps get no higher then 130 degrees Fahrenheit Under fulll load. Ill have to check on the voltage for the CPU pretty sure its good. I have the newest version of memtest86 so boot into the UEFI version or the DOS version?
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Old 2016-08-22, 18:49   #4
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I have CPUID in place, temps get no higher then 130 degrees Fahrenheit Under fulll load. Ill have to check on the voltage for the CPU pretty sure its good. I have the newest version of memtest86 so boot into the UEFI version or the DOS version?
54C sounds acceptable.

Try the memtest86 that works for you.
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Old 2016-08-22, 19:11   #5
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Originally Posted by skrupian08 View Post
RAM is GSkills 2400mhz running at 10-11-11-32 1.65v
Please identify what your RAM is: http://www.gskill.com/en/catalog/desktop-memory and set the settings accordingly and retest.

Last fiddled with by paulunderwood on 2016-08-22 at 19:13
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Old 2016-08-22, 23:19   #6
skrupian08
 
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Quote:
Originally Posted by paulunderwood View Post
Please identify what your RAM is: http://www.gskill.com/en/catalog/desktop-memory and set the settings accordingly and retest.
TridentX
Memory Type DDR3
Capacity 16GB (4GBx4)
Multi-Channel Kit Dual/Quad Channel kit
Tested Speed 2400MHz
Tested Latency 10-12-12-31-2N
Tested Voltage 1.65v
Registered/Unbuffered Unbuffered
Error Checking Non-ECC
SPD Speed 1600MHz
SPD Voltage 1.50v

Im running it at 10-13-13-35 at 1.65v
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Old 2016-08-22, 23:47   #7
skrupian08
 
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Quote:
Originally Posted by skrupian08 View Post
TridentX
Memory Type DDR3
Capacity 16GB (4GBx4)
Multi-Channel Kit Dual/Quad Channel kit
Tested Speed 2400MHz
Tested Latency 10-12-12-31-2N
Tested Voltage 1.65v
Registered/Unbuffered Unbuffered
Error Checking Non-ECC
SPD Speed 1600MHz
SPD Voltage 1.50v

Im running it at 10-13-13-35 at 1.65v

I switched out the two sticks of RAM with two different ones and now Only worker #6 has come up with this error and stopped working:

FATAL ERROR: Final result was B87926DB, expected: 4D58EEF3.
Hardware failure detected, consult stress.txt file.

When these error occur I noticed in CPUID that the CPU core of that # wil be running at 10 or 24 percent while all others are running still at 100 percent, hence because they are still running tests. Does this mean CPU has bad cores? or because of bad testing errors between the RAM and CPU(Final result was B87926DB, expected: 4D58EEF3)?

thanks again for helping me
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Old 2016-08-23, 00:07   #8
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Quote:
Originally Posted by skrupian08 View Post
I switched out the two sticks of RAM with two different ones and now Only worker #6 has come up with this error and stopped working:

FATAL ERROR: Final result was B87926DB, expected: 4D58EEF3.
Hardware failure detected, consult stress.txt file.

When these error occur I noticed in CPUID that the CPU core of that # wil be running at 10 or 24 percent while all others are running still at 100 percent, hence because they are still running tests. Does this mean CPU has bad cores? or because of bad testing errors between the RAM and CPU(Final result was B87926DB, expected: 4D58EEF3)?

thanks again for helping me
I am not quite sure how to proceed... Run with one stick at a time (in slot 0) to identify any bad sticks of RAM.

With the ones that pass, try them in dual channel.

Last fiddled with by paulunderwood on 2016-08-23 at 00:07
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Old 2016-08-23, 15:41   #9
skrupian08
 
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Originally Posted by paulunderwood View Post
I am not quite sure how to proceed... Run with one stick at a time (in slot 0) to identify any bad sticks of RAM.

With the ones that pass, try them in dual channel.

I ran the test on my sons PC same processor different motherboard, and used his RAM just to see what would happen and on his it Stopped worker #1 with ERROR SUMOUT could it just be the way the AMD 9590 processor is?\ with the blend test? His build is brand new
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Old 2016-08-23, 16:35   #10
chalsall
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Quote:
Originally Posted by skrupian08 View Post
I ran the test on my sons PC same processor different motherboard, and used his RAM just to see what would happen and on his it Stopped worker #1 with ERROR SUMOUT could it just be the way the AMD 9590 processor is?\ with the blend test? His build is brand new
Exceedingly unlikely, although not impossible. Your, and your son's, computer both almost certainly have a hardware issue; most likely RAM.

paulunderwood's advice is sound; try running the tests with only a single RAM stick at a time.

Mark each stick (or note the SN) so you can keep track of them as you test. Note which work, and which fail. You have an advantage in that between the two machines you should have several modules to work with.

Please come back to us as you drill down; we love solving hardware issues around here (seriously).
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