Unhappy Me: The "dead GPU" edition

kracker · 2013-04-21, 20:37

My only real GPU seems to have died in the night... damn.

I guess I'll have to try RMA, however there is one probable blocker: I didn't/forgot to register it...fu...

Batalov · 2013-04-21, 20:43

Summer is coming. And there will be weeping and gnashing of teeth.

Some companies do not care about registering (they count the RMA period from the manufacture date, though, so it is a mixed blessing). Take Gigabyte.
"Take my wife... Take her -- please!"

kladner · 2013-04-21, 21:03

Quote:

Originally Posted by kracker

My only real GPU seems to have died in the night... damn.

I guess I'll have to try RMA, however there is one probable blocker: I didn't/forgot to register it...fu...

Gigabyte goes strictly by the serial number. I don't know what brand yours is, or what other companies do.

kracker · 2013-04-21, 21:19

Quote:

Originally Posted by kladner

Gigabyte goes strictly by the serial number. I don't know what brand yours is, or what other companies do.

It's XFX. doing a little google search on their "policies" it seems they definitely do not like rma'ing it if you did not register...

EDIT: Can't create a ticket without a registered GPU... damn.

only_human · 2013-04-21, 21:44

Quote:

Originally Posted by kracker

It's XFX. doing a little google search on their "policies" it seems they definitely do not like rma'ing it if you did not register...

EDIT: Can't create a ticket without a registered GPU... damn.

Can you register it now? Do you have the registration card sitting around? Sometimes it lingers in the box if you kept that.

kracker · 2013-04-21, 21:57

Quote:

Originally Posted by only_human

Can you register it now? Do you have the registration card sitting around? Sometimes it lingers in the box if you kept that.

It only allows you to register in 30 days...

jasong · 2013-04-22, 03:35

Quote:

Originally Posted by only_human

Can you register it now? Do you have the registration card sitting around? Sometimes it lingers in the box if you kept that.

I get this mental picture of the registration card moving into the box like it's a college dorm. "Hmmmm, I'm not taking classes anymore, but I think I'll stick around until they actually decide to come and kick me out." I guess the spam would be the slutty girls and the business emails would be the more respectable girls.

Yes, I really do have too much time on my hands.

(What would the bacon be?)

kladner · 2013-04-22, 04:53

Quote:

Originally Posted by kracker

It's XFX. doing a little google search on their "policies" it seems they definitely do not like rma'ing it if you did not register...

EDIT: Can't create a ticket without a registered GPU... damn.

Sorry if this has been asked before, but do you have a [expletive deleted] receipt? Was this an online purchase so you have electronic confirmation?

It really chaps my ass big time to hear about something denied which should be covered.

kracker · 2013-04-22, 20:34

Quote:

Originally Posted by kladner

Sorry if this has been asked before, but do you have a [expletive deleted] receipt? Was this an online purchase so you have electronic confirmation?

It really chaps my ass big time to hear about something denied which should be covered.

It came with a receipt, but you know, it is those things that get thrown out or get lost after a few months.... however it was online so I can probably track it down and get it, but I'm still very doubtful that I can get a rma, since reading more "reviews" on their service it seems all that counts for that company is that goddamn registration... Which I always forget. Maybe it's just my lesson...

Xyzzy · 2013-04-22, 20:54

EVGA has a cool deal where they let you upload your receipt so you never have to worry about it again.

kracker · 2013-04-22, 21:05

Quote:

Originally Posted by Xyzzy

EVGA has a cool deal where they let you upload your receipt so you never have to worry about it again.

If you buy it at newegg tigerdirect etc, I believe you can reprint your receipt from past orders.

2013-04-21, 20:37	#1
kracker "Mr. Meeseeks" Jan 2012 California, USA 2⁷·17 Posts	Unhappy Me: The "dead GPU" edition My only real GPU seems to have died in the night... damn. I guess I'll have to try RMA, however there is one probable blocker: I didn't/forgot to register it...fu... Last fiddled with by kracker on 2013-04-21 at 20:40

2013-04-21, 20:43	#2
Batalov "Serge" Mar 2008 Phi(4,2^7658614+1)/2 3·7·479 Posts	Summer is coming. And there will be weeping and gnashing of teeth. Some companies do not care about registering (they count the RMA period from the manufacture date, though, so it is a mixed blessing). Take Gigabyte. "Take my wife... Take her -- please!" Last fiddled with by Batalov on 2013-04-21 at 21:06 Reason: (meant Gigabyte. Exactly.)

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